Product Description
Details
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Specifications
- Unique impact technology leaves an ultra-durable rock-like finish
- Non-stick coating for easy food release
- Features full stainless steel induction plate for strength and compatibility with all cooktops
- Oven and dishwasher safe
- Riveted cast stainless steel handles stay cool and are comfortable to hold
- Heavy gauged forged body and thick base ensures even cooking and prevents warping
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Extra Information
- Includes:
1 x Baccarat Rock Frypan With Helper Handle 32cm
- Includes:
Reviews
Customer Reviews - Average 0% (1 reviews) 
Date | Score | Customer Comment | Our Response |
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18-Nov-2017 |
Product: ![]() |
I am writing to baccarat because the Rock Frypan does not heat well at all on the highest setting on an induction cooktop. It can preheat for 10 mins and still not have enough heat to sear meat, and does heat up throughout the whole cook the heat setting on the cooktop remains on the highest... Read More. I am writing to baccarat because the Rock Frypan does not heat well at all on the highest setting on an induction cooktop. It can preheat for 10 mins and still not have enough heat to sear meat, and does heat up throughout the whole cook the heat setting on the cooktop remains on the highest throughout, whereas normally it would need to be turned down. |
Hi, Sorry to hear about this. Have you contacted our customer service team as they can contact Baccarat to organise a replacement for you. Thank you |
Read more reviews on Feefo
Feefo reviews : Average (1 reviews) |
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Delivery Info
Full delivery info, guarantees and terms can be found here.
Delivery
Your Home Depot offers free shipping for all orders over $89. Orders under $89 will be charged a flat rate of $9.90
Next Business Day Dispatch
Confirmed orders will be picked, packed & dispatched from our Melbourne warehouse on the next business day.
Delivery Time
Standard Australia Post Delivery can take anywhere between 1-6 days from the day of dispatch depending on the location within Australia.
Returns
Faulty or Damaged Product Returns
If the Products arrive damaged or inoperable a claim must be made by either calling our Toll Free Number 1300 795 985 within 7 days after the parcel has been delivered and providing a full detailed description of the problem with supporting photographic evidence as well as your order number. Depending on the problem our Customer Service team will determine how best to resolve your problem with minimum inconvenience to you. Please note Products that are damaged as a result of normal wear and tear are not considered to be faulty. Where possible, we will offer to repair Products that we accept are faulty. If we consider the Product is not repairable or the same product is not available, you are entitled to a full refund in the original tender. Our normal warranty for the Products supplied to you, applies if they arrive damaged or inoperable.
Where we agree that a Product is defective and needs to be replaced or repaired return shipping will be arranged at our expense. We recommend that items are returned to us via courier or registered post to ensure that they are protected and insured during transit. If a Product is replaced, your replacement Product becomes your property and the returned Product becomes our property. When a refund is given, the returned Product becomes our property.
Change of Mind Returns
All our items or Products come with a thirty (30) day refund guarantee in addition to your statutory rights. If, for any reason whatsoever, you are not satisfied with any Product delivered to you, you may, within thirty (30) days of the Product being delivered, return the Product, it must be as new and unused, with all tags and stickers still attached and with your original tax invoice (as proof of purchase) to us for a full refund of the purchase price of the Product. This refund does not include the costs of return postage. You are responsible for return postage to our warehouse. We recommend that Products are returned to us via courier or registered post to ensure that they are protected and insured during transit. Returns that are damaged or soiled may not be accepted and may be sent back to you and/or a refund refused.