Login / Register

Guarantees

Your Home Depot guarantees to fulfill its obligations to customers in regards to the integrity of its customer service and the products which are sold on this website. All items are inspected and packed with careful consideration before they are shipped. On delivery, if the goods received are found to be faulty or wrongly described on our website, we will offer a refund, replacement or credit note. Please choose purchases carefully however, as we do not normally give refunds if you simply change your mind or make a wrong decision.

In the case of a placed order being unable to be fulfilled, Your Home Depot will notify customers as to when the order can be processed subject to availability. Alternatively, we will recommend substitute products for that which was ordered, or simply refund the total money paid.

Guarantees and Warranties for the products listed on our website are product-specific and each product and its cover should be considered independent of another. Where the guarantee or warranty has not been supplied, we ask that customers contact Your Home Depot in regards to this before placing their order.